Thank you for shopping with us! Below is our shipping policy to help you understand how we handle orders and deliveries.
🕒 Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
🌍 Shipping Locations
We currently ship to addresses within the US only, but we do anticipate
going international SOON!!
🚚 Shipping Options & Rates
Shipping charges for your order will be calculated and displayed at checkout. We offer:
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Standard Shipping (3–7 business days)
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Expedited Shipping (1–3 business days)
We occasionally offer free shipping promotions, so keep an eye out!
🔍 Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking details to update. ALL SALES ARE FINAL!!!
📦 Shipping Carriers
We use trusted carriers like [USPS / UPS / FedEx / DHL] depending on your location and selected shipping method.
❗Shipping Restrictions
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We do not ship to P.O. Boxes or military addresses (APO/FPO)
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We are not responsible for delays caused by the carrier or incorrect address entries.
📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at Touchedbyv@myyahoo.com within 7 days of delivery so we can resolve the issue.
If you have any questions about shipping or your order status, reach out to us at Touchedbyv@myyahoo.com – we’re happy to help!
Touched by V
1235 E Blvd Ste E PMB 662, Charlotte, NC 28203